Call (330) 302-2992 Effective November 10, 2026
This page is about the information that reaches us via the website, on the phone and by email, and explains what happens to it afterwards.
Most of what we hold comes directly from you. Fill in the web form and we get the details you enter, which can include your name, phone number, email, the ZIP code or full address of the job (when those fields are on the form) and what the work involves. Phone or write to us and we get the content of that conversation, plus any photos or files you attach. A little server data is collected too: our hosting provider records each visit’s IP address and browser, plus the page asked for and the time, to protect the site and keep it available.
This is what the information is for. First, replying to you and arranging the work. Second, carrying the work out and following up afterwards. Third, keeping proper business records, protecting the site and doing what the law requires.
Some of your information is handled by the companies that run this website, our email and the request system. Some goes to service partners who help us reply to you or do the job. And some could be disclosed if the law requires it, or to protect the rights or safety of any person, including ours.
About cookies: none are set for advertising or for analytics. Two things may still happen behind the scenes. The host may set a single cookie the site strictly needs to keep it safe, and may also collect anonymous totals of how often pages are viewed, counted without cookies.
Email sales@idoraplumbingservices.com or call (330) 302-2992 if you want to see, correct or delete what we keep on file about you. We may need to confirm who you are before we act on the request. Using these rights does not affect the way we treat you.
A number of state laws give people an opt-out right that covers both the sale and the sharing of personal information, with each law defining those terms its own way. Details are on the Do Not Sell or Share My Personal Information page.
We keep information as long as we need it for your request, the work, our business records and our legal obligations, and then we delete it.
We take reasonable steps to keep your information safe. All the same, there is no such thing as perfect security, online or off, and we cannot guarantee it.
This site is not intended for children under 13, and we do not knowingly collect their information.
This page is updated when needed, and the newest version is whichever carries the latest date at the top.
For anything about this page, phone (330) 302-2992 or write to sales@idoraplumbingservices.com.