Call (330) 302-2992 A shower that goes cold halfway through, a tank that rumbles while the burner runs, a rust-colored trickle toward the floor drain: a water heater usually gives warning before it fails. We repair and replace water heaters, tank and tankless, gas and electric. In older Youngstown houses the heater sits in the basement, often beside the chimney it vents into and at the foot of a narrow stair, and both shape a replacement.
Most repairs replace a part: a thermocouple, a gas control, an element, a thermostat or a valve. The tank itself cannot be repaired, and these five points usually decide which way a heater goes:
A gas tank typically lasts about 8 to 12 years and an electric tank a little longer; a tankless unit descaled as its maker recommends commonly runs 15 to 20 years. Hard water and sediment shorten all three. The manufacture date is printed on the rating plate or coded in the serial number.
On a gas heater the pilot may be out, or a thermocouple, flame sensor or gas control may be keeping the burner from lighting; a pilot that will not relight by the label’s instructions needs a plumber. At any smell of gas, leave the house and call the gas utility from outside. On an electric heater, check the breaker; the parts past it sit behind covers with live wiring.
Flushing a tank through its drain valve once a year carries off sediment before it hardens, and many manufacturers recommend it. After years without a flush, sediment can clog the drain valve or an old valve can leak once opened, so an older tank is worth having a plumber look at first. Tankless units are descaled instead, with a solution pumped through the heat exchanger.
| Type | How it works | Fits best when | Installation considerations |
|---|---|---|---|
| Tank, gas | A burner under the tank heats 30 to 75 gallons of stored water; exhaust rises through a flue in the middle of the tank | Gas is already piped to the heater and the household draws a lot of hot water at once | A sound vent and enough combustion air; an old masonry chimney left serving the heater alone may need a liner |
| Tank, electric | Upper and lower elements, each with its own thermostat, heat the stored water; there is no flame and no flue | No gas line reaches the spot, or a vent cannot be run there; daily use is moderate | A dedicated 240-volt circuit, usually 30 amps; slower recovery, so the tank is often sized a step larger |
| Tankless | A gas burner or electric elements heat water only while it flows; nothing is stored | Hot water is used in steady draws rather than several at once, or floor space is short | Gas units often need a larger gas line and new venting, electric units a very large electrical supply; output falls as winter water gets colder |
A tank is sized by its first-hour rating, printed on its yellow energy label: the gallons of hot water it delivers in a busy hour, starting full. A tankless unit is sized by flow. In midwinter the water entering a northeast Ohio house can be close to 40°F, so a tankless unit must raise it about 80 degrees to reach 120°F, which cuts its flow.
The guide gives a tank capacity and a tankless flow range; count each shower, running dishwasher or washer, and filling tub as one use.
Pick the four answers for the household, then press Show the Suggestion.
The new tank has to go down a basement stair that may be narrow or turn at a landing, so its height and diameter matter. The relief valve needs a discharge pipe ending within 6 inches of the floor or at a drain, and a drain pan goes under the tank wherever a leak could do damage. Where a check valve or pressure-reducing valve closes off the supply, the code calls for an expansion tank. On many old heaters the cold-water shutoff is a gate valve that no longer closes fully, and it is usually replaced with the heater.
Gas piping, venting and the chimney connection are brought up to current code; how code requirements fit into a job is covered under How We Work.
When you book, give the heater’s fuel, its age if you know it and what it is doing; those three details point toward a repair or a replacement.